Shipping & Delivery Policy
This Shipping and Delivery Policy sets out the terms under which The Next Trade delivers educational programs, mentorship access, webinars, and digital materials to our students and customers.
DIGITAL SERVICES & ONLINE DELIVERY
The Next Trade exclusively provides online educational mentorship, digital courses, live webinars, and electronic learning resources. We do not sell or ship physical goods. Therefore, physical courier shipping, parcel delivery, and shipping fees do NOT apply to any of our offerings.
1. Mode of Delivery
All program deliverables, course materials, webinar links, and mentorship credentials are delivered electronically via:
- Email: Confirmation receipt, payment invoice, and onboarding details sent to your registered email address.
- WhatsApp / SMS: Instant notifications, batch coordination links, and webinar meeting credentials shared with your registered phone number.
- Digital Learning Portal: Online access to relevant curriculum materials, session schedules, and updates.
2. Delivery Timeframes
- Payment Confirmation & Invoice: Delivered within 5 to 15 minutes of successful payment completion via email.
- Digital Program Access: Onboarding links, portal credentials, or communication group invitations are delivered immediately or within 0 to 24 hours of payment verification.
- Live Scheduled Batches: For programs with scheduled batch start dates, calendar invites and live session meeting links are communicated at least 24 hours prior to the orientation session.
3. Shipping / Delivery Charges
Since all our deliverables are transmitted digitally via the internet, there are zero (FREE) shipping and delivery charges associated with any purchase on thenexttradeofficial.com.
4. Delivery Support & Non-Receipt Assistance
If you have completed your payment but have not received your access confirmation or enrollment details within 24 hours (please remember to check your Spam, Junk, and Promotions folders):
- Contact our support team immediately via email at Thenexttrade.in@gmail.com or phone/WhatsApp at +91 9447331702.
- Mention your Full Name, Registered Email ID, Mobile Number, and Payment Transaction ID.
- Our technical support team will verify your transaction and re-issue your access credentials promptly.
Contact & Grievance Redressal
If you have any questions, concerns, or requests regarding this policy, please reach out to our team:
The Next Trade
thenexttradeofficial.com
Thenexttrade.in@gmail.com
+91 9447331702